Peace of Mind, Post-Purchase.

Our commitment to your display extends far beyond the sale. Access all warranty, repair, and spare parts services here.

3Y Product Warranty
48H Spare Part Shipping
98% First-Time Fix Rate
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Your Core Services

Warranty & Claims

Review the full terms of your product guarantee and start a claim process for covered defects.

Start a Claim

Repair & Return Service

Contact our service team to initiate a repair or return request. We'll guide you through the process and provide shipping instructions.

Contact Service

Spare Parts Store

Easily find and order replacement modules, power supplies, or control cards for immediate repair.

Order Parts Now
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Our Four-Step Repair Process

1

Request

Customer submits repair request or spare part order online.

2

Diagnosis

Technical team reviews your request and provides service instructions within 24 hours.

3

Repair/Ship

Defective units are repaired, or new parts are packaged and shipped.

4

Delivery

Units are returned with a full service report and tracking number.

Ready to Initiate Service?

Choose the appropriate path below to ensure the fastest resolution.

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Common After Sales Queries

Once the defective unit is received at our service center, the average repair time is 7-10 business days, excluding transit time. We prioritize critical failures.

Warranty covers manufacturing defects, component failures not caused by misuse, and dead pixels exceeding our standard threshold. Physical damage, water damage, or incorrect installation are generally not covered.

The customer is responsible for shipping the defective unit to our facility. If the repair is covered under warranty, we will cover the return shipping cost back to you.

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